Privacy Policy

Last updated: August 21, 2025

The Palmidos website at https://www.palmidos.com and its associated digital assets are operated and managed by Palmidos Ltd. or its designees for the purpose of this document. We are committed to protecting your privacy in accordance with Israeli law, including the Protection of Privacy Law, 1981, the Privacy Protection Regulations, and the standards set in Amendment 13 that took effect in August 2025.

This document supplements and clarifies the policy already published on your site. In case of any conflict between parts of this document, the Israeli chapter prevails for services provided in Israel.

• Business name: Palmidos
• Email: contact@palmidos.com
• Phone: 050-9434046

Where required by law, Palmidos will appoint a Data Protection Officer and publish the contact details. For now, please send privacy requests and inquiries to the email address above.

• Identification and contact details: name, email, phone
• Site account details, if applicable: username and encrypted password
• Technical and usage data: IP address, browser type, operating system, language preferences, pages viewed, on-site interactions, device identifiers, log data, and error reports
• Approximate location data based on IP, if enabled
• Cookies, pixels, and similar technologies for operation, security, analytics, and marketing

We collect information directly from you, automatically when you use the site, and at times from third party services we operate to run the site, provide analytics, and manage email communications.

• Providing, maintaining, and improving the services
• Customer relationship management, handling inquiries, and support
• Sending updates and marketing communications subject to consent with the ability to opt out at any time
• Analyzing performance and improving user experience
• Complying with legal obligations, preventing fraud, and enforcing terms of use

We process data in accordance with Israeli law and with reference to widely accepted privacy principles, including consent, legitimate interest, performance of contractual obligations, and legal obligations. Amendment 13 strengthens our transparency and accountability obligations to you.

We use cookies, web beacons, and pixels for operation, security, measurement, and marketing. You can manage or block cookies in your browser settings. Blocking cookies may affect the functionality of some parts of the services.

We do not sell personal data. We share data only to the extent necessary to operate the site and provide the services, for example with the following vendors:

• Monday.com - CRM and inquiry management
• Google Analytics - analytics and measurement
• Hotjar - heatmaps and UX research, if enabled
• Brevo or SendGrid - email marketing and mailing list management, if you subscribed
• Vercel - site infrastructure and hosting
• Meta Pixel - measurement and remarketing, if enabled

Each external provider acts as our data processor under appropriate agreements for data security and legal compliance.

Some services operate outside Israel. When data is transferred outside Israel, we implement appropriate safeguards and proportionality in the transfer, consistent with guidance from the Israeli Privacy Protection Authority and applicable law.

We implement reasonable organizational and technical security measures, including access controls, encryption where feasible, monitoring, and logging. If a data security incident occurs that may impact privacy, we will act according to law, including notifying the Israeli Privacy Protection Authority and affected data subjects where required.

We retain data for the periods necessary for the purposes described above unless a longer retention period is required or permitted by law. Afterwards, data will be securely deleted or anonymized.

• Receive a copy of the data we hold about you
• Correct inaccurate data
• Delete data that is no longer required for the purposes for which it was collected or where retention is unnecessary
• Object to marketing communications and unsubscribe from mailing lists at any time

To exercise your rights, contact us at contact@palmidos.com or by phone at 050-9434046.

The services are not intended for children under 18. If we learn that personal data was collected from a minor contrary to this policy, we will act to delete it.

We may update this policy from time to time. The last updated date appears at the top of this document. Material changes will be highlighted on the site.

For questions, requests, and privacy rights:

• Email: contact@palmidos.com
• Phone: 050-9434046

The existing sections of your policy remain in force and form part of this document, including sections addressing automated processing, retention, information security, and rights under CCPA and CDPA. In any conflict with Israeli law for services provided in Israel, the Israeli provisions apply.

• Amendment 13 strengthens transparency duties, information security, and enforcement powers of the Israeli Privacy Protection Authority
• The obligation to appoint a Data Protection Officer may apply in certain circumstances. If and when Palmidos is required to do so, the DPO details will be published